Park Plaza Gurgaon

We traveled for medical tests at Fortis Memorial Hospital, and the location was excellent! Walking distance to the clinic without any hassle. The hotel service is excellent, staffs are so kind and helpful, and the room is so spacious and luxurious! We loved everything, and it definitely exceeded our expectations. I would like to thank Ankur, Praveen and Khushi (I hope I got her name right) at the reception who were very kind to us, and provided excellent customer service. Ankur has been there since our first day, and every time we needed something we went to him. At some point I feel that I was bothering him with my requests, but he always responded with smile and kindness. Praveen was very helpful as well. He facilitated money exchange for us with a reliable currency dealer, and even advised us where to go shopping for the things we needed. Praveen and Ankur have even arranged the hotel taxi to take us shopping for a whole day! The taxi driver Mr Anand Sharma had a pleasant personality, and stayed with us during our shopping and constantly updated the hotel about our whereabouts. The liaison between hotel management and taxi driver was very appreciated and professional, we didn't fear getting lost at all! Thank you so much to all the staffs.

I recently had the pleasure of staying at Park Plaza Hotel, and I must say, it was a fantastic experience from start to finish. The reception hosts were truly amazing, providing a warm and welcoming atmosphere upon our arrival. The staff as a whole were great, always ready to assist and ensure that our needs were met. The managers were incredibly supportive and made sure that everything ran smoothly throughout our stay. One of the highlights of our visit was the cleanliness of the rooms, which was a testament to the hard work of the housekeeping staff. It was evident that they took great pride in their work, and it certainly did not go unnoticed. I also have to commend the bell boys, who were not only efficient but also good-hearted, adding a personal touch to our experience. I would like to extend my sincerest thanks to the entire staff and the general manager for hosting us and providing such a wonderful stay. The level of hospitality truly gave us a "home away from home" feeling, and I cannot wait to return for another visit.

Room and food excellent. Value for money. Staff too very good. Location not bad as Metro sttaion very close-by but lot of hussle in surrounding areas though no problem when you are inside the property. We could not find any place to roam around for leaisure. Otherwise property in itself 10/10 as even prices are very reasonable

This hotel surprised us as it is very attractive and the room was large and very comfortable. A good price modern hotel for an airport stay over. The location is very busy but the hotel has nice gardens around hiding from the busy main road. Wedding venue to rear if you like a cultural experience or have good earplugs. Good breakfast choices for many tastes. Rooftop terrace lovely. Good taxi ride from airport

The arrangement of the food during the breakfast, the courteous behaviour of staffs, the easy access to the hotel from Galleria market, and the size of the room.